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Policies & Shipping Info

PROCESSING TIME
All orders are processed and ready to ship in 1-3 business days, unless otherwise stated in the listing. We ship Monday-Saturday. If you are concerned about receiving an item in time for a special event, email us and we will discuss shipping options with you.

SHIPPING TIME
We ship all orders via USPS First Class Mail or you can choose upgraded shipping options at checkout.
*USPS First Class Mail generally arrives in 3-5 days, although this is not guaranteed by the USPS. Shipping delays may occur depending on your location or if shipping during a busy time, like the holidays.
*USPS Priority Mail is estimated to arrive in 1-3 days.

If you would like an item sent Priority Express (overnight), please contact us first!

ORDER TRACKING
All orders include a tracking number and delivery confirmation. You will receive an email with a tracking number once your item is shipped. As an online shopper ourselves, we understand the importance of good communication and shipping times. HoneyLove Boutique will strive to make each of our customers happy!

DISCLAIMER
After your package is dropped off at the USPS post office and scanned into the USPS system, HoneyLove Boutique no longer has control of the package nor is responsible for delivery. In the case of damaged, lost or stolen packages, the buyer will have to contact USPS to resolve the problem. If you would like shipping insurance, we suggest you upgrade to USPS Priority Mail which include up to $100 of shipping insurance.

ALL SALES ARE FINAL
Due to the handmade and customized nature of our items, refunds are given only if you receive the wrong item or if the item is defective due to fault of HoneyLove Boutique. All items are inspected carefully by two HoneyLove Boutique employees prior to shipping to avoid errors. If there is an error, you must notify us and return the item within 7 days of delivery confirmation. We are NOT responsible for damaged or lost items caused by the USPS. For any concerns, please send us a message and we will do our best to make you happy!

SIZING
Improper fit is not a valid reason for refund. Please make sure you order the proper size. If you are unsure of which size to buy, please contact HoneyLove Boutique so we can provide you with measurements. As a general rule, if the child is between sizes or a little chubby, we always suggest ordering a size up!

COLOR DISCREPANCIES
All photographs in our listings are posted with the intention of showing the most accurate colors. Depending on your computer monitor/smart phone settings, the colors may vary slightly.

COUPON CODE
All coupon/promo codes must be redeemed at checkout. We are unable to refund you any money for forgetting to enter your coupon code. You must use your coupon code at the time of purchase and we cannot honor any discounts after your order has been placed.

CHOKING HAZARD
Please DO NOT leave babies or children unattended or sleeping while wearing any of HoneyLove Boutique clothing and accessories including, but not limited to, embellished items, headbands, bows, and necklaces. Most of our clothing and accessories include small parts that may pose a serious choking hazard to your child.

EMAIL & CONTACT INFO
We are known for our super fast response time! :) Our boutique is located in Texas and we operate in Central Standard Time, 7 days a week! Send us an email at HoneyLoveBoutique@gmail.com OR use the "Contact Us" form on the website OR private message us in Facebook/Instagram. If you do not hear from us in 24 hours, please resend as we are always responsive to messages!